Aleré ("the app") helps you understand how food, sleep, stress, and activity relate to your metabolism. This policy explains what data the app handles, where it goes, and how you stay in control of it. It applies to the Aleré mobile app. A separate, more detailed Consumer Health Data Privacy Policy covers your health data specifically, as required by Washington's My Health My Data Act and similar state laws — read that page for the full list of health-data categories, sources, and your rights.
Your health profile, health record, health history (steps, sleep, heart-rate variability, resting heart rate, glucose, body measurements), meal log, and the patterns Alis has learned are backed up automatically to Aleré's database (Supabase, hosted in the United States, encrypted in transit and at rest) so they survive logging out and back in. This backup is on by default; access to your rows is restricted to your own account.
Never uploaded, under any setting: meal photo bytes / image files, and calendar event titles, notes, locations, or attendees. Chat message text is also not part of the backup.
Turn the backup off any time in Profile → Back up & sync, which deletes the server copy. Because accounts created without an email are anonymous, a backup made under an anonymous account cannot be restored on a different phone.
When AI features are enabled, the content you actively choose to share for analysis — meal photos, CGM screenshots, lab-report photos, voice or typed bio-logs, and chat messages (with relevant health context) — is sent to Google's Gemini API for one-time processing, either directly from the app or by way of Aleré's own backend relay when one is configured (the relay forwards the request and does not keep a copy of your health data). Google processes this content under Google's API terms and privacy policy. Aleré uses the response only to show you your results, and this data is not used for advertising. You are asked for consent before the first AI request, and you can decline; if no AI backend or key is configured, nothing leaves your device for AI analysis.
If you turn on Connect calendar (Profile, or during setup), Aleré reads the times of your upcoming events and assigns each a broad category (for example "meeting," "workout," "travel") — entirely on your phone. Over weeks, this lets the companion notice that a recurring event tends to fall on days your stress reading is above your usual, and suggest a short walk before it.
Titles, notes, locations, and attendees are never stored and never leave your device — not to Aleré's servers, not to any AI provider. Only a category, a time, and an opaque key (so a renamed or rescheduled recurring event is still recognized) are kept, on-device. Turn it off any time in Profile → Calendar, or revoke calendar access in your phone's Settings.
If you choose to join the Community, Aleré creates a separate account on its backend and shares only the progress numbers you choose to share — your streak, points, and metabolic-age trend — and only with friends whose requests you accept, while sharing stays on. Your meals, photos, glucose predictions, and health profile are never shared with other users through Community. You can turn off sharing, remove friends, or stop using Community at any time.
Aleré records which screens and features you use — that you opened Scan, that you finished setup, that you sent Alis a message — so we can see where the app confuses people and what is worth building next.
Download your data any time from within the app — this produces a file with your profile, health record, meal log (macros and predicted peaks, without photo bytes), health history, and learned patterns. Chat messages and photo files are not included in the export file.
Profile → Delete account deletes the server backup of your health profile, health record, sleep, glucose, meals, and learned patterns first, then permanently erases your account, health profile, Metabolic Twin timeline, and chat history from this device. Uninstalling the app removes only the local copy — use Delete Account first if you also want the server backup gone. If you joined Community, your Community profile and shared stats are separate from this health backup; turn off sharing and remove friends to stop sharing them, and contact us (below) to remove the Community account itself.
Aleré provides wellness estimates for informational purposes only. Predicted glucose responses and other outputs are estimates, not measurements. Aleré is not a medical device and does not provide medical advice, diagnosis, or treatment. Consult a healthcare professional before making health decisions.
Aleré is for adults 18 and older. It is not directed at anyone under 18 and should not be used by them.
If this policy changes materially, we will update the "Effective date" above and, where required, notify you in the app.
Questions about this policy: privacy@alerelabs.ai